When you are notified by your bank of a hold placed on your Payment Order, you can follow these steps to mark the payment as held directly in the Application

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Marking a payment as held has no impact on the processing of your payment. It is purely for reporting purposes in Modern Treasury.

How to Mark a Payment Order as Held

Login to Modern Treasury
Navigate to the Payments Overview page
Locate the Payment Order subject of the hold and open its details page
Open the Actions dropdown in top right
Select Mark as Held
Review Payment Order details
Specify a Reason for the hold (optional)
Confirm Mark as Held

Your Payment Order status will now show as held.

If an update to the status of your Payment Order is communicated by your bank to Modern Treasury, your Payment Order will be automatically transitioned away from held to the new status.