Deprecated
This content has been deprecated as this feature has been discontinued. If you have any questions, please contact [email protected].
A case is created for a Decision that requires manual review. A Case will have a status of opened when it is created and resolved when it has been reviewed. The associated Decision will be either denied or approved.
Related Guides: Onboarding Users, Transaction Monitoring.
| Attribute | Description |
|---|---|
| id string | Unique identifier for the Case. |
| status string | The current status of the Case. One of open or resolved.The decision on the case is captured in the associated Decision. |
| caseable_type string | The type of associated object for the Case. Currently, it will be Decision. |
| caseable_id string | The ID of the associated object for the Case. Currently, it will be the ID of the Decision. |
| reason string | This is an optional field that will have a value when the case is resolved. Currently, it will be one of the values: resolved_by_reviewers, tin_retried, and decision_cancelled. |
| live_mode boolean | This field will be true if this object exists in the live environment or false if it exists in the test environment. |
| metadata jsonb | Additional data represented as key-value pairs. Both the key and value must be strings. |
{
"id": "1cc80021-344c-4989-8f7b-8543b55b1ed0",
"object": "case",
"live_mode": true,
"metadata": {},
"caseable_type": "decision",
"caseable_id": "ac5389f1-9f11-4c78-bd4f-2f17a055d567",
"status": "opened",
"reason": nil,
"created_at": "2022-05-16T05:18:19Z",
"updated_at": "2022-05-16T05:18:19Z"
}