Enable multi-factor authentication

To turn on Multi-Factor Authentication for individual users

1. Navigate to "Settings > Users" from the dashboard sidebar
2. Search for the user by name or email and open their profile
3. From the 'Actions' dropdown menu, select 'Edit'
4. Check the Require multi-factor authentication box
5. Click 'Update User' to finish

After turning on MFA for a user, the next time the user logs in, they will enroll in a second factor. Then in subsequent logins, the user will be prompted to enter their 2FA at login.

Time-based one-time password: this will be a QR code that the user scans with their Google Authenticator, 1Password, or any variety of password or authenticator apps

To turn on Multi-Factor Authentication for an entire organization

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Note that once this setting is turned on, it cannot be turned off

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This process can take may take 10-15 minutes. Once in place, each user logging in will be prompted to enable their MFA. We recommend doing this at the weekend or after business hours

1. Navigate to "Settings > Organization - General" from the dashboard sidebar
2. Click on "MFA" from the top bar
3. From the 'Actions' dropdown menu, select 'Edit'
4. Check the Enforce MFA for all users box
5. Click 'Save Changes' to finish