By default, Decisions with a
medium score are automatically approved, Decisions with a
very_high score are automatically
denied, and Decisions with a high score have a Case created for manual review. If you would like to change these settings, please contact Support.
When a Case is created, a
needs_approval webhook will be sent (e.g. for the User Onboarding or Payment Order, and the related Decision will also have a status of
needs_approval. Users can view information about the cases within Modern Treasury. They can upload attachments, review the cases, and leave comments. Once a case is reviewed, the related objects will have a status of
Updated 4 months ago