Case Management
Depending on the risk level of a User Onboarding or Payment Order, the associated Decision may be automatically approved
, automatically denied
, or have a Case created for manual review.
When a Case is created, a needs_approval
webhook will be sent (e.g. for the User Onboarding or Payment Order, and the related Decision will also have a status of needs_approval
.
Users can view information about the cases within Modern Treasury. They can upload attachments, review the cases, and leave comments. Once a case is reviewed, the related objects will have a status of approved
or denied
.
Updated 19 days ago
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